How do you send a message to a vendor?
Click the picture or avatar of the vendor on their listing. This will bring you to their store where all of their listings will be displayed on the same page. To the right, under their picture/avatar, is a place to submit messages after inputting your name and email address.
What is Athenasphere’s cancellation and money back policy?
The cancellation and return policy is to be determined by the vendor that generated the listing in question. If a vendor does not abide by the cancel and return policy on their listing, we ask that you first act to contact the vendor using the Athenasphere messaging system. If that does not achieve the desired result, please contact us at firstname.lastname@example.org and give us a description of the incident with any supporting evidence. We will make the decision about what action will be taken, which may lead to suspending or terminating the vendor’s membership. What if a vendor fails to provide their booked service as described in their listing or a member fails to meet the requirements for user conduct as specified in the Athenasphere Terms of Service?Contact us at email@example.com and give us a description of the incident with any supporting evidence. We will make the decision about what action will be taken, which may lead to suspending or terminating the vendor’s membership.
How does a vendor contact a customer after a listing is booked?
Access you renter dashboard from the top right of the homepage. From there, click the Orders button. A list of your booked listings will be shown, each with a message button. Click on the message button to send a message to the customer for that corresponding booking.
Safety matters the most.
We suggest meeting in public places or, if the service is to be given in either the customer or vendor’s abode, go with someone else and/or tell someone else your plans for that time.
How can I link my other social network account?
By login with your social network account like :Facebook, Twitter. After login you can also link or unlink your social network account from MY ACCOUNT under login menu.
What is the difference between comments and reviews?
Comments can be made by any member visiting the page of a listing; their intent is to leave feedback and publicly ask questions. Reviews can only be made by a customer after they have booked and paid for that listing.
How do you leave a review?
Reviews can be submitted for a listing under the listing description by choosing the number of stars you believe the listed service deserves, typing your review in the corresponding text box, and submitting. Members can leave a review on any listing they had purchased in the past. If a review is found to violate the Athenasphere Terms of Service, the review will be removed and the membership of the commenter may be suspended or terminated.
How do you book a listing?
Click on either the name of the listing or the Details button that appears as you hover the pointer of your mouse over the image of the listing. This will bring you to the listing page, which provides information about the listing. You can book the listing by either clicking Rent It on the top of the page and choosing the desired time you wish to book and clicking Rent It or by choosing the desired time from the calendar within the listing description and clicking Purchase. This will bring you to your cart. The cart can be saved and viewed later. Once you desire to complete booking the listings in your cart, fill in the payment information requested on your Cart page. Payment can be completed using a credit card or by using PayPal. You must agree to the Athenasphere Terms of Service to book a listing on Athenasphere.
We are here to support you and you can contact us by emailing us at firstname.lastname@example.org.
How do you leave a comment?
Comments can be submitted for a listing under the listing description by typing your comment in the corresponding text box and submitting. All members can leave a review on any listing; however, the intent of comments is to give the vendor feedback and publicly ask questions. If a comment is found to unfairly review or otherwise violate the Athenasphere Terms of Service, the comment will be removed and the membership of the commenter may be suspended or terminated. Note, using comments for constructive criticism for a listing is acceptable; but, a negative comment that appears to be wrongly attacking the vendor offering the listing may be removed if reported by anyone to the Athenasphere team or if identified as such by us. It is generally easier to have comments removed from a listing than to have reviews removed.
What is your Dashboard?
Your Dashboard is where you can manage your purchases and sales. It is where you can see who has purchased your listings and communicate with them. From your Dashboard, you can also add listings, edit your profile/store, and look at your calendar. It can be found in the drop down menu under Log In on the top of each page.